Welcome to Rolling छलफल

The development of communication has cannonballed at a blistering pace. As writing letters had been the most preferable means of communicatio read more...

The most preferred method of communication has to be texting. It is not as time-consuming as talking to someone in person or on the phone. Exchange of conversa read more...

In this era, the new generation prefers text( written communication) for example email, messenger, Whatsapp. Whereas, some people still prefer verbal communication lik read more...

Deal or handle the bad temper customer.

To deal with the customers who are foul mouthing you or your colleagues.

Customer Service Representatives or shortly known as CSR are the people who tend to solve the problems of the customers. They are responsible for inte read more...

KPIs, abbreviative form of Key Performance Indicators vary with each organization. KPIs are the metrics used in organizations to measure the read more...

Customers are one of the significant assets of an organization. Even if the product of any organization is refulgent but the customer service read more...

The capacity of handling customers' complaints and concerns successfully is one of the top priorities of any customer service representative. Prior to gett read more...

In my years of eperience the key skills to handle customer efficiently is communucation skills. Have a smile on your face and communicate customer with "Mith read more...

As per my experience ,Keys Skills may be like

1.Empathy

3.Calmness, Time management.

3.Confident ,service knowledge.

5.Ability to cope the cust read more...