Established in 2004 AD, Rolling Plans Private Limited (RPPL) is an ISO 9001:2015 certified consulting firm with specialization on Human Resource Management (HRM), Contact Center Management (CCM) and IT enabled services. RPPL successfully launched Rolling Nexus, Nepal’s first Professional Networking Site on September 10, 2020 with a mission to support institutional & human capital development with strategic as well as innovative technology-enabled operational solutions maintaining the highest level of socio-ethical standards.

Call Center Representative

Full Time 2025-04-23 Gold List 462

Job Detail

Job Description

Basic Information:

Job Position: Call Center Representative
Location: Lazimpat
Experience: 6 months in call center
Education Qualification: +2 Pass/ Bachelor's running/Bachelor completed

Major Roles and Responsibilities:

-Handle customer calls and provide accurate, satisfactory answers to their queries and concerns
-De-escalate situations involving dissatisfied customers, offering patient assistance and support
-Call clients and customers to inform them about the company’s new products, services, and policies

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Rolling Plans Pvt. Ltd.