Job Description
Basic Information:
Position: Client Servicing Executive
Location: Tripureshwor, Kathmandu
Qualification: Bachelor's
Job Specifications and Description:
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Maintaining good relationship with clients through exceptional service.
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Creating a positive experience for clients.
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Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
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Maintaining accurate record of all the existing clients’ details.
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Responding to client inquiries in a timely and professional manner.
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Coordinating with the respective internal team about the client’s requirements in a professional manner.
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Ensuring the on-time delivery of clients’ requirements.
Required Qualification:
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Running or completed Bachelor’s degree in management or equivalent degree.
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Should be proficient and up to date with all the social media platforms.
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Should be able to interact, communicate, and present ideas well.
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Must possess a pleasant personality with the skills of client coordination, and meeting at client’s premises when required.
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Must be punctual and willing to work odd hours when needed.
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Experience: Prior experience in the relevant field will be preferred.