Sales Cum Collection Assistant

Full Time 2023-04-30 Gold List 528

Job Detail


Sales/ Public Relations

Job Experience

1 Year(s)


Bachelors in Management

Job Description

Sales cum Collection Assistant
Sales and Collection Assistant will be responsible for managing and collection of all the outstanding accounts receivables of Company’s customers. S/he will be responsible for other aspects of collections, resolve customer accounts issues, settling outstanding debts and assure regular payments of account receivables. S/he will also be part of the sales team and will assist in the sales process as needed.  

Main Responsibilities: 
  • Get updated about all customer accounts and account receivables.
  • Prepare and update customer collection list. 
  • Coordinate with the higher authority on all defaulted and unresolved cases. 
  • Get approved the issuance of official receipts for received payment of related accounts.
  • Daily update of all collections and related accounts. 
  • Monitor and follow-up with clients’ collection of receivables before due date. 
  • Filing and archiving of all documents issued to each customer for accounts handled and related cases. 
  • Report submission as follows: Daily Collection Summary, Weekly, Monthly, Quarterly, Half yearly and Yearly Report update on collections list. 
  • Manage and update the monthly Accounts Receivable Aging and Collection Projection report. 
  • Monitor collection summary analysis vs Collection Projection.  
  • Coordinate with the legal advisor and/or law firms on collection cases.  
  • Ensure that company payment policies, procedures and priorities are properly implemented to meet the company standards.  
  • Responsible for the evaluation of past due portfolio and overdue customer list and assures that total delinquency rate is always maintained at a minimum level.
  • Reaching out to customers to collect payment for accounts that are overdue to settle outstanding accounts.
  • Provide feedback from the customers on the payment plans and special arrangements.   
  • Escalate difficult or unusual cases to higher authority for recovery/legal action. 
  • Document and provide feedback on reasons for default to management team. 
  • Assist sales team in conducting sales visits and calls as needed. 
  • Handle and document customer complaints as needed.
  • Conduct customer sales follow up to ensure customer satisfaction. 

  • Excellent negotiating skills. 
  • Good written and verbal communication skills. 
  • Experience in sales activities and debt collection environment. 
  • Knowledge of MS Office (word, excel, outlook etc.)
  • Excellent driving skill for motorcycle with license for motorcycle category

  • BBA/BBS or Bachelor’s Degree in related fields.
  • At least one year of experience in sales and collection or related field.

Working Hours and Location
The Sales & Collection Assistant shall work in day time during 10:00 am to 5:00 pm in company's office located at Jawalakhel and sometime beyond the stipulated time and place as required by the job.



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