Column

Card image cap
Workplace Harassment Prevention: Creating a safe and respectful environment
4060 Dec 26, 2023

“Zero Tolerance Against Harassment” This note with a...

Readmore

Card image cap
Creating a positive work environment in Call Centers : Motivation and Recognition
1938 Jan 13, 2024

“May I help/assist you, Sir/Ma’am?” This is the...

Readmore

Card image cap
Managing High Call Volumes: Tips for Efficient Resource Allocation
1690 Feb 7, 2024

“It takes months to find a customer…… seconds...

Readmore

Card image cap
Technology Trends in Call Center Management: AI, Chatbots, and Automation
1715 Apr 9, 2024

A happy and satisfied customer should be the...

Readmore

Card image cap
Scope Creep and How to manage it: Keeping Projects on Track
1545 May 7, 2024

A project gets launched afterlots ofprocesses such asideation,...

Readmore

Card image cap
Effective Call Scripting: Enhancing Customer Interactions and Satisfaction
1522 May 25, 2024

“Hello, May I help you, Sir/Ma’am?” Initiating the...

Readmore

Card image cap
HR Data Analytics: Using Metrics to Drive Informed Decision-making
1815 Jun 8, 2024

“What gets measured gets improved.” This quote by...

Readmore

Card image cap
Quality Assurance in Call Centers: Best Practices for Monitoring and Improvement
1405 Aug 20, 2024

Call Centers that can be entitled as the...

Readmore

Card image cap
Training and Development in Call Centers: Ensuring Agent Excellence
835 Oct 25, 2024

Call or contact centers are the point of...

Readmore

Card image cap
Optimizing Call Center Performance: Key Metrics and KPIs to track
871 Nov 20, 2024

“Hello, I need your help./I have to report...

Readmore

Card image cap
10 Tips for Effective Team Meetings
826 Nov 25, 2024

A project or a plan becomes successful only...

Readmore

Card image cap
Tips for Minimizing Workplace Negativity
649 Dec 6, 2024

Even though the trend of remote working has...

Readmore

Card image cap
Traits of an Ideal Boss
601 Dec 18, 2024

A boss should be a proactive leader, communicator,...

Readmore

Card image cap
Importance of Soft Skills in Project Success Rates
436 Dec 30, 2024

Project management tends to be successful when the...

Readmore

Card image cap
Scrum vs Kanban : A Comparative Analysis regarding Project Management
158 Jan 24, 2025

From the first planning to the final deliverables,...

Readmore

2025 All Rights with Rolling Nexus

Accessibility Adjustments
A-
Ao
A+
Monochrome
Invert Colors
Highlight Links
Show Headings